Registration Authority and Smartcards
What we do
Registration Authority (RA) and Smartcard services for the Trust, GP and Pharmacy users is provided by the Identity and Access Management Team. We support access to NHS Spine compliant online services.
Contact
Tel: +44 (0)1926 482623
Email: Smartcard.Administration@swft.nhs.uk
Useful information
If you have locked your smartcard, self-service unlocking is available to anyone with a valid email address (e.g. nhs.net, nhs.uk or ac.uk) associated with their profile. The service is linked here.
Information for smartcard holders and people with RA access has been produced by NHS England. Guides are available for:
- Updating your contact details as a card holder.
- Guides for technical staff on resolving problems getting on to Care Identity Management and other Spine enabled services.
- Guides for RA users on registering new users (please also email us if you register someone).
- Guides for RA users on managing cards.
Follow this link for more information.
Smartcard terms and conditions
Pharmacy users requiring additional access
GP practice managers registering a user for a smartcard
GP Practice managers notifying us of a change to user details
Guides for using Care Identity Service (CIS) have been produced by HSCIC and can be viewed below:
Unlocking a smartcard
Assisted renewal of certificates
Repair smartcard certificates
