What we do

Registration Authority (RA) and Smartcard services for the Trust, GP and Pharmacy users is provided by the Identity and Access Management Team. We support access to NHS Spine compliant online services.

If you have locked your smartcard, self-service unlocking is available to anyone with a valid email address (e.g. nhs.net, nhs.uk or ac.uk) associated with their profile. Unlock your smartcard.

Information for smartcard holders and people with RA access has been produced by NHS England. Guides are available for:

  • Updating your contact details as a card holder.
  • Guides for technical staff on resolving problems getting on to Care Identity Management and other Spine enabled services.
  • Guides for RA users on registering new users (please also email us if you register someone).
  • Guides for RA users on managing cards.

More information on the Care Identity Service.